3100 West Return Policy

Custom made dresses may not be returned.

3100 West will repair or replace any Commercially Unacceptable Dresses – and will be shipped within 5 days.

3100 West will provide one prepaid return label per order. It is important to obtain approval before shipping items back to us. ( Call support at 602 566-2361 ) Any orders sent back without approval will be rejected. If you received a free garment bag and need to return your order, you may keep the garment bag.